Dear Residents, Family Members and Guests,

At Clearwater Living we are committed to delivering the best service, care and living experiences to seniors. Part of that commitment is keeping you informed during changeable circumstances. As such, we want to share with you the precautions we regularly take to prevent the spread of viruses such as COVID-19, influenza or the common cold, and our heightened efforts to maintain the health and safety of our residents and team members.

There are no known cases of the Coronavirus in a Clearwater Living community. The number of reported cases in the US overall is relatively low. That said, we have stringent protocols and policies already in place to ensure our residents stay well during cold and flu season. Additionally, we are closely monitoring developments from the Center for Disease Control (CDC) and it is our practice to follow the CDC and other health department recommendations.

The CDC’s top recommendation regarding the Coronavirus is to “stay calm, be prepared.” All Clearwater Living communities are well prepared. As a common practice, we have ample supplies on hand to keep our communities sanitized, and all team members are trained on preventative measures to keep communities disinfected.  We also regularly monitor our residents for signs and symptoms. Currently, we are adding the following to our existing precautions for all communities.

• Limiting visitors to family and medically necessary visits such as home health, hospice, etc. but encourage family to limit visits to what is absolutely necessary.
• Loved ones that have recently traveled to affected areas and/or if you have cold/flu symptoms we would like you to refrain from visiting our communities. 
• We are canceling activities that take residents into public places and particularly those large gatherings, such as malls, movies, etc. Note this does not apply to residents who need to leave the building for medical care.  

As a rule, the CDC recommends that you cover mouth and nose when coughing or sneezing, wash your hands frequently, and try to avoid touching your eyes, nose and mouth.

Your wellbeing and peace of mind is important to us, so we will err on the side of safety. Should the CDC and local health departments suggest additional precautions, we will keep you aware. In the meantime, if you have any questions or concerns please don’t hesitate to reach out to your Executive Director. Thank you.

Sincerely,

Danielle Morgan

President/COO

Clearwater Living